May I recommend a guide?

It has been snowing up here for a few days now, as it should be all the time. Today a woman called to confirm her reservations for snowmobiles for tomorrow. Sounding somewhat worried she paused during the conversation and asked if there was a possibility of their trip being cancled on account of the weather. I asked what exactly she mention because she couldn't possibily be asking what it sounded like she was asking. But she was. I had to think fast to come up with an answer that wouldn't completely offend her. Um.....mam..... No. Your trip will not be cancled... Snowmobiliers actually really like it when it snows... And on that note I see you haven't requested a guide for your outing tomorrow and may I just Highly recommend one? Or shall we just give search and resque a heads up right now?....... Sometimes I worry about people out there. Another question someone asked my manager was At what elevation does a deer become an elk? Hmmmm...... How do you even answer that without making them feel completely stupid? Well sir it happens at about 8000 feet. It's really quite an amazing thing to see......